AIA Terms & Conditions — Know Your Rights and Responsibilities

AIA (https://aia.wine) is an internationally licensed online gaming and betting platform. These Terms and Conditions ("Terms") constitute a legally binding agreement between AIA and its users. By browsing our website, creating an account, or using any of our services, you agree to be bound by these Terms.

AIA's services are available to adults only (18 years of age or older). We reserve the right to update these terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised terms.

• Users must be at least 18 years of age
• Each user may only open one account
• The platform is intended for personal and recreational use only
• Residents of countries where AIA's services are illegal are not permitted to register
• Users are solely responsible for complying with applicable local laws

AIATo register with , you must provide accurate and complete information. Accounts created with false or misleading details may be terminated at any time. Only one account per person is permitted — if multiple accounts are found for the same individual, all accounts will be suspended and the associated balances may be forfeited.

You are required to create a strong password at registration and keep it confidential. You are responsible for all activity that occurs on your account. If you believe someone has accessed your account without authorization, contact AIA support immediately.

• You must provide your real name, date of birth, and contact details when registering
• Creating multiple accounts from the same device or IP address is strictly prohibited
• Transferring or selling your account to a third party is strictly prohibited
• Withdrawals may be held until identity verification is complete

AIA's deposit and withdrawal processes are fully secure and handled through verified methods. We currently accept payments via bKash, Nagad, and Rocket. Deposits are generally credited instantly. Withdrawal requests are typically processed within 24 hours, though delays may occur if KYC verification has not been completed.

Withdrawals must be made using the same payment method used for the deposit. Withdrawals to third-party accounts are not permitted. If a payment is reversed or refunded for any reason, the corresponding amount will be deducted from the account and any related bonuses will be cancelled.

• Minimum deposit and withdrawal limits are displayed on the platform
• Deposited funds may be withdrawn only after being wagered at least once
• Payments from third-party accounts are not accepted
• Any applicable currency conversion fees will be communicated separately
• AIA reserves the right to investigate any suspicious transactions

AIA's bonus and promotion offers are subject to specific terms and conditions. Each bonus carries its own wagering requirements, and any winnings derived from a bonus cannot be withdrawn until those requirements are met. Please read the relevant terms carefully before accepting any bonus.

Bonus abuse — including claiming bonuses through multiple accounts, using bots, or any form of manipulation — is strictly prohibited. If such activity is detected, the account will be closed and all bonuses will be forfeited.

• The welcome bonus applies to the first deposit only and can be claimed once
• Every bonus has a set expiry date — once expired, the bonus will be automatically cancelled
• If you withdraw before meeting the wagering requirements, the bonus will be forfeited
• Multiple people from the same household may not claim bonuses
• AIA reserves the right to modify or cancel any bonus offer at any time

AIA We believe online gaming should be a form of entertainment — not a way to solve financial problems. Responsible gaming is a top priority on our platform. If you feel gaming is having a negative impact on your life, please use our self-exclusion feature.

Users can set their own daily, weekly, or monthly deposit limits. Cooling-off periods and temporary breaks are also available. We are committed to preventing underage gaming.

• Set a deposit limit — anytime from your account settings
• Self-Exclusion: Option to suspend your account for as little as 7 days or permanently
• If a user is suspected to be underage, AIA may suspend the account pending verification
• If you notice signs of problematic gaming, contact support right away

AIA's platform strictly prohibits the following activities. If any such activity is detected, the account will be closed immediately and the balance may be forfeited.

• Using the platform for money laundering or any illegal financial activity
• Playing games using bots, scripts, or automated software
• Opening multiple accounts to claim bonuses or manipulate the system
• Colluding with other users for match-fixing or collusion
• Attempting to hack the platform or introduce viruses or malicious code
• Using a false identity or forged documents
• Harassing, intimidating, or attempting to defraud other users

AIA reserves the right to temporarily suspend or permanently close any account under the following circumstances. Users will generally be notified by email or in-app notification prior to suspension, though immediate action may be taken in cases of serious violations.

• Serious breach of terms or participation in prohibited activities
• Providing false or incomplete information during KYC verification
• Accounts inactive for an extended period (over 12 months)
• Self-exclusion at the user's own request
• Court or regulatory authority orders

After an account is closed, a refund of any valid balance (excluding bonuses) may be requested. This will be processed once the investigation is complete and no violations are found.

For any dispute or complaint, please contact our support team first. We aim to provide an initial response within 48 hours. If the support team is unable to resolve the issue, it will be escalated to senior management.

AIA's decisions may be challenged by filing a complaint with our licensing authority. Any legal disputes arising from these Terms will be subject to international arbitration.

• Complaint deadline: within 30 days of the incident
• Game logs will be used as evidence in the event of a technical game error
• AIA's decisions are final and binding, though legal avenues remain available

Protecting Your Personal Information AIAis one of 's core responsibilities. We do not sell your data to third parties. However, information may be shared when required by law or for security purposes. Our full privacy policy is published separately.

AIA reserves the right to modify these terms and conditions, in whole or in part, at any time. For significant changes, we will endeavour to notify users at least 7 days in advance. Continued use of the platform following any changes will be deemed acceptance of the updated terms.

The "Last Updated" date at the top of this page always reflects the most recent version. We recommend checking this page regularly.